Challenge for the New Year: Innovate Management, Organizational Design, not just Products, Services or Teams

I’m a great fan of Gary Hamel’s work on management innovation. Through his research and writings, especially at Hack 2.0: The Management Innovation eXchange, he goes beyond much of the current thinking and modeling of how to foster innovative ideas, products, and services (www.managementexchange.com). Instead, though very much relatedly, his emphasis is on innovating management… Continue reading

How to Invest that Gift Card in a Crucial Relationship

Building long, trusting, and mutually rewarding relationships with clients and customers has increasingly become an explicit aim of firms across sectors. Financial and investment firms are no exception. Yet the crucial relationship between financial advisor and client has rarely been addressed in accessible but still sophisticated terms that speak to both parties. Timothy Noonan and… Continue reading

Essential Ideas about Creativity in 2011 (I): Steve Jobs – Perfectionism, Process, and Tweaking

One of the persistent themes of writing about creativity and creative leadership in 2011 has been that creativity is less about generating new and original notions, product or services and more about tweaking or associating existing ones in unfamiliar ways. That theme isn’t entirely new itself, of course, but it runs against a fairly common… Continue reading

Rishad Tobaccowala on Strategy

In case you missed his blogpost from the past weekend, @rishadt offered a characteristically pointed and instructive definition of strategy — three words, to be exact — that he then very usefully annotated. http://rishadt.wordpress.com (For those who don’t know Rishad, he serves as the Chief Innovation and Strategy Officer at VivaKi – which draws together… Continue reading

The Future of Context…and Reading

Fascinating brief piece from Wired on the changes wrought by mobile devices, particularly tablets. The bulk of the piece lays out details about how “context is now a multivariable function” dependent upon medium, location, time, social networks/position, and identity. This is a worthwhile starting point for a necessary, more expansive discussion about how context is… Continue reading